Eligibility
- Items must be unworn, unwashed, unaltered, and returned with original packaging where applicable.
- Made-to-measure, altered, personalized, or final-sale items may not be eligible unless faulty or incorrect.
- Requests should include order number, item name, reason, and supporting photos when relevant.
Processing
Approved refunds are processed to the original payment method where supported. Bank, card, and payment provider timelines may vary after we issue the refund.